The House of Rugs only collects information from you to process your orders and / or to share with you our carefully curated promotional material. The same is shared only with those employees who require access to cater to such aforementioned limited purposes.
The information collected from individual account holder may be in the nature of name; contact number; email address; billing address and shipping address. For a trading account holder, additional information such as name of the company’s name and registration details; GST number; website, etc. may also be collected.
Please note that your account shall be password-protected at all times. Neither the House of Rugs nor any of its affiliates shall request and / or collect and / or maintain any record of your password(s). You are advised to exercise caution in the sharing of your log-in details. Please note that the House of Rugs and / or its affiliates shall not be liable for the consequences of any unauthorised usage of the log-in details so shared.
Rest assured that House of Rugs shall only utilise your credit / debit card or online bank account information for the limited purpose of processing refunds. No such information shall be saved on our servers save as for the aforementioned purpose.
Information provided by you in the nature of your delivery address; billing address; phone number and email address shall be required to be shared with our shipping partner and any other third party as may be included in the shipping chain. Please note that confirming an order with House of Rugs shall amount to express consent to the same.
Your information will not be shared by the House of Rugs with any other third party without your consent.
To keep you fully updated on our latest collections and offers, promotional emails are periodically sent to the email address you share with us. However, we value your time and do not wish to clutter your inbox. Should you wish to opt out of our non-essential and / or promotional mailing list, please reach out to us at email@example.com and we will act on it.